At Dea Beauty Clinic, we value the trust you place in us and strive to deliver treatments with care, professionalism, and transparency. Please review our refund policy before booking your appointment.​

 

Medical Treatments (e.g., Dermal Fillers, Injectables)

• Fees for medical treatments are non-refundable once the procedure has been carried out.

• Payment covers the product, the medical professional’s expertise, and the clinical time allocated for your treatment.

• Results may vary from person to person. Dissatisfaction with cosmetic outcomes alone does not qualify for a refund.

• If a complication arises, our practitioners will provide appropriate follow-up care, which may include corrective treatment (e.g., dissolving hyaluronic acid filler where clinically appropriate).
   

Other Beauty Treatments (Facials, Skincare, Non-Medical Services)

• Refunds are not provided once a service has been delivered.

• If you are dissatisfied with a service outcome, we encourage you to speak with your practitioner so we can recommend adjustments or follow-up care.

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Prepaid Packages and Deposits​

• Refunds are available for prepaid packages only for treatments that have not yet been performed. Refund eligibility is subject to review and approval by the clinic.

 

Cancellations and Rescheduling

• We require at least 48 hours notice to cancel or reschedule an appointment.

• Late cancellations or missed appointments may result in a cancellation/no-show fee.​

• Refer to our Booking Policy for additional details

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Products (Retail Skincare, Non-Prescription Items)

• Unopened, unused retail products may be exchanged within 14 days of purchase with proof of receipt.

• Opened or used products cannot be returned due to health and safety regulations.